There's nothing quite as nerve-wracking as doing your work when you know a reporter is watching. In this case, the reporter, Shana Lebowitz, was on the other end of the phone line as my career coaching client - but Shana was so engaged in her professional development that within ten minutes of our first session I forgot that she would be reporting on our coaching relationship. Maybe that's precisely what made our fours sessions go smoothly: I treated her just like my other clients and it was an absolute joy.

But don't take my word for it - here's what Shana herself discovered through the process of career coaching.